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FAQ's

Frequently Asked Questions

Most frequent questions and answers

There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $3,000 – $5,000 range, but can be more or less depending on needs.

On average, we shoot for a six to Fifteen days turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.
Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.
Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)
We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
We offer a variety of payment options, varying from a one-time, up-front payment to six automated monthly payments. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.
We accept PayPal, and all major credit cards.
A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.
Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Learn more about our budget package at https://digimart.us/packages/.
We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for 7 years, so we aren’t going anywhere anytime soon.
Definitely, we have an in-house copywriter you can work with to write compelling content.
Potentially. It’s best to have a chat with us to let us know what you’re currently working with and what your requirements are for this update.
Yes! Being marketing-led means that we’re advocates of a good landing page.
We work with businesses from a broad range of industries, but primarily have experience working with B2B customers in the Industrial, Educational and Hospitality sectors.
We follow a simple process for all of our websites; the next step is to get in touch and arrange a chat or a meeting with us.
Depending on your requirements, our prices vary. Please get in touch for a free quote.
The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.
The time it takes to build a site depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.
Most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone and email. We upload our work to private websites that only clients can access. We then work with you to discuss the site and review changes. The site isn’t made available to the public until it looks and works exactly as you wish.
We fully support any website we design and are always available should you encounter any problems or require new enhancements. Digimart also offers website hosting and maintenance.
You may move your site to another Web hosting service at any time. Once your design has been completed, we send you a copy of the site.
Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.
All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date and compliant with new rules.
You need a domain name, a Web server and a professionally developed website. You also need the website to be uploaded to your host and promoted to search engines. Digimart can help you with all aspects of getting a website up and running.
No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.
This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a database built into your design. We will discuss this with you in detail. If a database is advised, we will explain exactly how it will work. We will tailor your website design to suit your specific requirements.
There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you. If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Digimart to carry out these changes for you. Other methods are largely dependent on how much data or information you have and how you store this information. We can provide an online content management system in which you can update individual products/pages/services or particular sections of your website such as company news. We also can provide functionality so you can upload your entire product catalog to the website in one action using spreadsheets. We can also add databases if you wish.
Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
The website belongs to you. We will send you a copy of the site. If you wish to work with another Web design or hosting company, you can send this copy to them to use.
Yes. We can redesign existing sites and retain your organization’s style or give you a completely new look. GalaxyVisions also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
Yes. We are happy to look at your existing site and give you a quote for updating it.
You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!
Yes. We have secure servers (SSL) that use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you want your customers’ payments to be “cleared online,” we can interface to PayPal, Authorize.NET, LinkPoint or other third parties.
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